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I’m currently receiving around 2mb down and 0.5-1mb up. This is unacceptable for the price point. Is there any way I can sort this issue? I’m afraid I will have to cancel my cancel if not. 

Hi @Lloyd Walker,

Welcome to the Community!

I’m sorry to hear that.

Have you checked the coverage and network status at the link below:

https://www.idmobile.co.uk/help-and-advice/coverage

If there are any issues in the area this will affected your data speed.

However if you wish to cancel we can assist with this via PM, please let us know.

 

Kash


Solution, I'm going to buy other network sim for data  and use id for calls only.Solution, I'm going to buy other network sim for data and use id for calls only.


Hi @Kenw 

 

We’ve responded to your post here.

 

 

Tom


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