Skip to main content
Solved

got a pac code

  • February 7, 2021
  • 1 reply
  • 67 views

Jen.innes92
Community Member

I have a PAC code from my previous provider but not sure how to activate it 

 

Best answer by Kevin M

Hi there @Jen.innes92 

If you register your iD Mobile account on our website here: https://my.idmobile.co.uk/web/cpw/pre-registration/-/registration/registerMyAccount

Ensure you use the iD Mobile number we gave you when doing so.

Then once you’re registered and logged in, you can head to the “Keep My Number” section to enter your PAC (code) and the number you wish to bring over to us.

It should then only take 1-2 working days tops for that to come over.

View original
This topic has been closed for replies.

1 reply

Kevin M
iD Mobile Employee
  • iD Mobile Employee
  • 2535 replies
  • Answer
  • February 8, 2021

Hi there @Jen.innes92 

If you register your iD Mobile account on our website here: https://my.idmobile.co.uk/web/cpw/pre-registration/-/registration/registerMyAccount

Ensure you use the iD Mobile number we gave you when doing so.

Then once you’re registered and logged in, you can head to the “Keep My Number” section to enter your PAC (code) and the number you wish to bring over to us.

It should then only take 1-2 working days tops for that to come over.