Hi I was trying to contact id mobile
I have updated my sim contact to Samsung galaxy s23 ultra mobile with a new sim .
Now I have 2 contract to pay
I need to sort out the issue please how can I get in touch with them on phone direct 🤔.
Hi i have an a sim contract with ID mobile , i have uprating tto Samsung galaxy s23ultra now i have 2 contracts im trying to contact one with sim and another with phones contract can someone help please id mobile to sort out the issue ,
Userlevel 8
+9
You can’t call iD Mobile for support
With iD Mobile, help & support is 100% online. Best to get in-touch with iD customer service via one of their primary support channel (below):
- Online Live Chat (https://idmobile.co.uk/live-chat) via a popup in your web browser.
- By private message using Facebook Messenger.
- By DM using X (formerly Twitter).
The agents work until 8pm on weekdays (6pm at weekends).
Userlevel 3
+1
Hi
You have a couple of options. As you are not able to port your number within the same network (i.e. port from iD to iD), only upgrade; you can port your current iD number from your current contract to a Pay As You Go SIM. You would then be able to port this back to a new iD contract. This is otherwise known as a triangular port. Or you can cancel your current contract and keep the new one with a new number. I hope this helps explain things, but if you have any further questions, please let us know. Thanks.
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