How can I order a traditional PAYG sim (with no plan) with iD mobile, please?  | iD Mobile Community
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How can I order a traditional PAYG sim (with no plan) with iD mobile, please? 

  • December 31, 2025
  • 11 replies
  • 27 views

Looking to move to iD mobile from another network provider and have PAC code to keep existing mobile number

I’ve asked iD mobile online via Live Chat and agent says need to go to store. I went to Currys store and they say they only sell monthly plans and need to order online. So I go back to Live Chat and again they say need to go to store. So I’m going round and round in circles. I ask if I can speak to manager or another agent. Live chat agent said no as I’m not a current iD customer and speak to another agent same response

Best answer by WelshPaul

Unless you own a Time Machine, you can’t. iD Mobile only offers prepaid plans on their Pay Go SIMs.

11 replies

WelshPaul
Platinum 
Contributor
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  • Platinum 
Contributor
  • Answer
  • December 31, 2025

Unless you own a Time Machine, you can’t. iD Mobile only offers prepaid plans on their Pay Go SIMs.


  • Author
  • Active Contributor
  • December 31, 2025

Thanks for your answer but I’m confused as Live Chat and their website says they do offer traditional PAYG sim (without plans). Just that Live Chat told me to go to Currys Store. I went to Currys store and they told me they only sell PAYG sim with plan and that had to order online. So I go back to Live Chat, who told me to go to Currys store again! 

This is what is said on website: 

Can you still get a Pay As You Go SIM?

Yes, Pay As You Go SIM cards are still very much an option; they just work a bit differently than they did before contracts were the norm. The beauty of Pay As You Go is that you aren’t tied in if you change your mind.


WelshPaul
Platinum 
Contributor
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  • Platinum 
Contributor
  • December 31, 2025

Pay-as-you-go SIMs are still an option. To use one, simply purchase a pay-as-you-go plan. Unlike pay monthly plans, no credit check is needed and there’s no minimum term duration.


  • Author
  • Active Contributor
  • December 31, 2025

Thanks for your reply. But I don’t want to purchase plan. Just want to get charged how much I use from the start i.e. traditional PAYG


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  • iD Mobile Employee
  • January 1, 2026

Hi ​@hapster 

 

Kindly note that you are able to order a PAYG SIM card either online (https://www.idmobile.co.uk/sim-only-deals/pay-as-you-go) or go to a Currys store to place an order for a PAYG SIM card.

 

Regards,

 

Gemma M

The iD Mobile Social Media Team


  • Author
  • Active Contributor
  • January 1, 2026

Hi Gemma M, 

Thanks for your reply. 

I went to Currys Store and they say they only sell iD mobile SIM PAYG with plans and that I need to go online to order a traditional SIM PAYG (without plan). When I went online - Live Chat - they say can’t order online and have to go to Currys to purchase iD mobile traditional SIM PAYG (without plan). 

Note I am looking to move my network provider asap to iD mobile SIM PAYG (without plan) - pay for usage only but it seems I can’t order it.  

Please kindly assist. 

Kind Regards, 


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  • iD Mobile Employee
  • January 1, 2026

Hi ​@hapster 

 

Please be advised that when purchasing the SIM card, you need to purchase data along with it as a once off, however thereafter you are able to purchase data as you need it. You can do this both in store, or via our website (https://www.idmobile.co.uk/sim-only-deals/pay-as-you-go)

 

Thanks,

 

Gemma M

The iD Mobile Social Media Team


  • Author
  • Active Contributor
  • January 1, 2026

So if I choose this package initially :

Best Pay As You Go SIM Deals-1GB Data Unlimited Mins Unlimited Texts £6

After the initial 30 days, I can then move to your traditional PAYG rates and top-up my balance when required - pls confirm? 


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  • iD Mobile Employee
  • January 1, 2026

Hi ​@hapster 

 

Your Pay As You Go SIM plan will last for 30 days or until you’ve used up all your allowances. You can always check how many days are remaining or how much data you have left by visiting the iD Mobile app or My Account online. Thereafter, you can purchase new bundles as you need.

 

Regards,

 

Gemma M

The iD Mobile Social Media Team

 

 


  • Author
  • Active Contributor
  • January 1, 2026

Hi Gemma M. 

Thanks for your reply

I don’t want to purchase a bundle after - can you confirm I can just to go to traditional PAYG and top-up balance and pay for usage, pls? 

Kind Regards, 


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  • iD Mobile Employee
  • January 1, 2026

Hi ​@hapster 

 

Yes, once the bundle that comes with the SIM card expires, the plan will automatically move onto a standard Pay As You Go (PAYG) tariff.

 

Regards,

 

Gemma M

The iD Mobile Social Media Team