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How do I close my account/cancel my subscription?

A
New
 Contributor
  • ABR4R
  • New
 Contributor
  • 1 reply

Please help me close my account/cancel my subscription. The sim isn’t working and I do not want to sit and talk for ages to resolve, I just want to close my account/cancel my subscription.

Ali

5 replies

Kash
iD Mobile Employee
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  • Kash
  • iD Mobile Employee
  • 8003 replies
  • December 5, 2023

Hi @ABR4R,

Welcome to the Community!

We have responded to your post and we will assist you further there.

 

Kash

Did my comment help answer your question? If so, don't forget to mark the response as the Most Helpful Answer.
Cosmin Mihai Chiru
New
 Contributor

hello I have a subscription that I was not the user of. I would like to pay what is left and close it. What can i do? 

Kash
iD Mobile Employee
Forum|alt.badge.img+24
  • Kash
  • iD Mobile Employee
  • 8003 replies
  • October 15, 2024

Hi @Cosmin Mihai Chiru,

Welcome to the Community!

The link below will help you with cancelling your contract.

https://community.idmobile.co.uk/thinking-of-leaving-108

If you require any further assistance, please get back to us here.

 

Kash

Did my comment help answer your question? If so, don't forget to mark the response as the Most Helpful Answer.
Hamz Taz
New
 Contributor
  • Hamz Taz
  • New
 Contributor
  • 1 reply
  • January 28, 2025

can you help me close my account

N
iD Mobile Employee
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  • Natalie W
  • iD Mobile Employee
  • 1871 replies
  • January 29, 2025

Hi ​@Hamz Taz 

 

Thank you for getting in touch. 

We are sorry to hear you wish to cancel your service. 

Information on how to do this can be found here. 

 

Please get in touch with any questions. 

 

Thanks, 

 

Nat 

Reply.


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