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Question

I need a replacement sim asap

  • March 9, 2023
  • 1 reply
  • 18 views

Stephen Sanders
Community Member

My sim, which is only 2 weeks old, is not reading in any device. I need my phone DESPERATELY for work, as I'm in domiciliary care, I'm not even going to be able to work tomorrow as you need the Internet to use apps for medication etc. It's been iffy with the Internet the past 4 days and now the sim is dead. I have restarted. Tried in other phones. Everything. 

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1 reply

Tom
iD Mobile Employee
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  • iD Mobile Employee
  • 8484 replies
  • March 10, 2023

Hi @Stephen Sanders 

 

We’ll shortly send you a Private Message to your Community account, so we can discuss your issue further. 

 

To access your messages, click your profile picture in the top right hand corner and then click ‘Private Messages’. 

 

Alternatively, if you are currently logged in, you can use the following link: https://community.idmobile.co.uk/inbox/overview  

 

We’ll see you there. 

 

Tom