Question

ID did not port my old number. Won't let me login to APP or webpage - I'm stuck

  • 26 March 2024
  • 1 reply
  • 25 views

ID did not port my old number. Won't let me login to APP or webpage - I'm stuck


1 reply

Userlevel 7
Badge +6

Hi @jonathandearth,

Welcome to the Community!

We are aware of some users having issues with logging in due to a technical issue.

Please can you try again and let us know how you get on.

In regards to your port which date did you select for your port to complete? 

Is your number still active with your old network?

 

Kash

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