There may be an issue with your card. Please check that you have sufficient funds, and your card hasn't expired. Then head to 'My Wallet' in the iD Mobile App or My Account online and make sure you've got the correct card details saved. You should then use your iD Mobile app or My Account online to re-purchase the Bundle and set it up again.
Sign up
Already have an account? Login
Log in / Register
No account yet? It's really easy to register here
Or log in to the iD Community using your Facebook account
Log in with Facebookor
Enter your username or e-mail address. We'll send you an e-mail with instructions to reset your password.
Why iD
Mobile?
- Data Rollover
- Bill Capping
- Roaming
- Find out more