Skip to main content

PAC CODE


Tinu Ogungbe
New
 Contributor

Hello, I’m trying to move my number from Giffgaff to ID Mobile and everytime I put my PAC code, it says it’s not correct. I’ve contacted Giffgaff and they’ve said it’s correct .. can you check or do it manually on your side please. Thank you

Pac code [REDACTED]

Last name [REDACTED]

Giffgaff number [REDACTED]

Trabsaxtiom number [REDACTED]

ID Moblie number [REDACTED]

I’ve attached a screenshot of what comes up. 
 

Thank you. 
 

 

4 replies

Lauren
iD Mobile Employee
Forum|alt.badge.img+19
  • iD Mobile Employee
  • 479 replies
  • March 23, 2024

Hi @Tinu Ogungbe, welcome to the community!

For future reference, we’d recommend not sharing any personal details on a post, as these are available to the wider public. We’ve removed the information from the thread now.

Have you submitted your PAC code to us at checkout? If so, we will have already received the request.

If not, or if you haven’t managed this so far, just let us know and we’ll be able to send you a PM.

-Lauren


Tinu Ogungbe
New
 Contributor
  • Author
  • New
 Contributor
  • 2 replies
  • March 24, 2024

Hello, no I wasn’t able to submit it at checkout. Kindly send me a PM. Thank you 


Tinu Ogungbe
New
 Contributor
  • Author
  • New
 Contributor
  • 2 replies
  • March 26, 2024

Hello??


Kash
iD Mobile Employee
Forum|alt.badge.img+24
  • iD Mobile Employee
  • 7617 replies
  • March 29, 2024

Hi @Tinu Ogungbe,

We’ll shortly send you a Private Message to your Community account so we can discuss your issue further.

To access your messages, click your profile picture in the top right hand corner and then click ‘Private Messages’.

Alternatively, if you are currently logged in, you can use the following link: https://community.idmobile.co.uk/inbox/overview

We’ll see you there.


Kash