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PAC code not working

  • December 2, 2020
  • 6 replies
  • 140 views

I have requested a PAC code via text and online and its not working, the code I’m being given looks like my old vodafone pac code that I used to port here.
Can someone get me my PAC code.

Best answer by Ryan D

Hi @garyje,

We are sorry to hear about this issue, we will send you a private message in order to have this sorted.

Ryan

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6 replies

Ryan D
iD Mobile Employee
  • iD Mobile Employee
  • 4571 replies
  • Answer
  • December 10, 2020

Hi @garyje,

We are sorry to hear about this issue, we will send you a private message in order to have this sorted.

Ryan


  • Author
  • Community Member
  • 0 replies
  • December 10, 2020

7 Days to reply…. Wow, thats super fast ! 


Conjohn64
Community Member
  • Community Member
  • 0 replies
  • December 10, 2020

My PAC code is invalid.  How do  I get another one


Michelle H
iD Mobile Employee
  • iD Mobile Employee
  • 1540 replies
  • December 16, 2020

Hi @Conjohn64 

 

We’ll send you a private message on here so that we can verify your details. 

 

To view the message sent.  Simply click on your profile icon in the top right, then go to your private messages. 

 

Thanks. 

 

Michelle 


Kerryhm79
Community Member
  • Community Member
  • 0 replies
  • December 16, 2020

My pac code is saying that it isn’t related to my number so I can’t transfer my number to my new Vodafone account, can anyone help? 


Kevin M
iD Mobile Employee
  • iD Mobile Employee
  • 2535 replies
  • December 19, 2020

Hi there @Kerryhm79 

How long had you been with us?

Did you text PAC followed by your date of birth in DDMMYY format to 65075 to receive a PAC?

Let us know the answers to those and if you need further help we can then send a private message if need be.