I have a PAYGO SIM which shows a balance of about £5 when I log in to idmobile.co.uk.
However I think this is just a data rollover balance as I can’t make calls or send texts. How can I see exactly how my balance is made up?
Solved
Seeing data allowance separately from call and SMS allowances
Best answer by Tom
Hi
On a Pay Monthly plan, any unused allowance would rollover to the next month.
https://www.idmobile.co.uk/datarollover
Tom
+24Hi
Welcome to the Community!
Is it a bundle that showing or a credit of £5?
I would advise checking with our Live Chat Team so that they can check your account.
Kash
How would I know if it is/was a bundle? When I log in to my account on idmobile.co.uk it doesn’t seem to show me anything useful.
All I see is my balance with no indication whether that is part of a bundle or what.
If I go and look at usage it just tells me how much I’ve spent but no clue as to the amount of data I have left (which might include rollover).
+25Hi
If a bundle, it’ll show an amount of allowances expiring in a timeframe, do you see this?
Rollover wouldn’t occur on PAYG.
Tom
But you have to buy a bundle when you first get a PAYGO SIIM, doesn’t the data from that roll over?
+25Hi
On a Pay Monthly plan, any unused allowance would rollover to the next month.
https://www.idmobile.co.uk/datarollover
Tom
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