Why doesn’t the payment amount update to the amount of the recurring bundle I’m trying to request? I have a PAYG sim
only and my first bundle runs out tonight at 11.59?
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Hello
Just to understand, how is it you’re setting up the recurring bundle?
For a recurring bundle, you need to add card details if I’m not wrong to allow the payments to be taken on a monthly basis.
Have you topped up and then tried to convert this balance to a bundle?
Mohammed
my card is set up for payment. I clicked on the recurring bundle I selected and went through the payment process. It said bundle purchased successfully and in fact my bank account has been debited with the bundle amount. However my account says I have not purchased any recent bundles. I did the same for my daughter sind the same thing happened.
Mohammed wrote:
Hello
Just to understand, how is it you’re setting up the recurring bundle?
For a recurring bundle, you need to add card details if I’m not wrong to allow the payments to be taken on a monthly basis.
Have you topped up and then tried to convert this balance to a bundle?
Mohammed
my card is set up for payment. I clicked on the recurring bundle I selected and went through the payment process. It said bundle purchased successfully and in fact my bank account has been debited with the bundle amount. However my account says I have not purchased any recent bundles. I did the same for my daughter sind the same thing happened.
Has it your bank been debited just the once?
As in, is the bundle behaving as just a one off
Will
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