If your debt is passed to a Debt Collection Agency, you’ll be contacted by them directly. The Debt Collection Agencies we use are:
Debt Collection Agency | Address | Telephone |
---|---|---|
1st Locate | Town Centre House Merrion Centre Leeds LS2 8LY | 0113 297 7530 |
C.A.R.S (Creditlink Account Recovery Solutions) | 5th Floor Midpoint Alencon Link Basingstoke Hampshire RG12 7PP | 0333 136 3349 |
Lucas/Overdales | No.1 The Square Thorpe Park View Thorpe Park Leeds LS15 8GH | 0127 495 7060 |
My debt has been passed to a debt collection agency. What happens next?
The Debt Collection Agency will work with you to recover the debt, either in one full payment or in instalments. The payments process is as follows:
- Payment is made by you to the Debt Collection Agency.
- We receive confirmation of payment - this can take up to 48hrs.
- Once the payment is made in full, you can use your plan and allowances again.
Any impact to your credit file (positive or negative) will occur up to a month after payment or dispute.