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1 Gb plan with 1 Gb bonus

  • February 7, 2025
  • 2 replies
  • 15 views

  • Active Contributor
  • 10 replies

I used to get a 1 Gb bonus with my 1 Gb plan, but its not showing up? Has this been withdrawn?

I rarely use data, but nice to have the extra bonus data if you travel 

2 replies

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  • iD Mobile Employee
  • 2144 replies
  • February 11, 2025

Hi ​@malcs 

 

Thanks for getting in touch. 

 

We are sorry to hear you’re no longer receiving the 1GB bonus. 

How long have you had this for and when was it last applied please? 

 

Nat 


  • Author
  • Active Contributor
  • 10 replies
  • February 11, 2025

I think I've worked it out. I am still getting 1 Gb and 1Gb bonus, when I checked via the phone menu via allowances, but there must be a bug with app, as its only showing 1Gb, and not 2 Gb