I am currently on a new 1 month sim only contract but looking at deals being offered I now want to upgrade to a 24 month phone and data contract. My app says upgrade available from April 2025 and not from the end of my 1 month any suggestions as to why this is

Hi @Danny.w,Welcome to the Community!As @Daz_Sadvised you’ll need to wait until 6 months have passed.We can’t guarantee what you’ll be eligible for in the future as you’ll only see eligible offers at the time of upgrading.Kash

Hi there@Danny.wyou need to have 6 months under your belt before you’re eligible for an upgrade.

1 month sim only contract upgrade to 24 month phone contract

To enter this promotion, participants must register with the iD Mobile Community and provide an answer to the question on the corresponding topic thread: “How to use smart tech to keep your New Year resolutions on track.”

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The closing date for entries is 23:59 on 19th January 2026. One prize will be awarded: THERABODY Theragun Prime G5 Handheld Smart Percussive Therapy Device - Black.

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