I am currently on a new 1 month sim only contract but looking at deals being offered I now want to upgrade to a 24 month phone and data contract. My app says upgrade available from April 2025 and not from the end of my 1 month any suggestions as to why this is
Solved
1 month sim only contract upgrade to 24 month phone contract
Best answer by Kash M
Hi
Welcome to the Community!
As
We can’t guarantee what you’ll be eligible for in the future as you’ll only see eligible offers at the time of upgrading.
Kash
+22Hi there
Did my comment help answer your question? If so, don't forget to mark the response as the Most Helpful Answer.
+24Did my comment help answer your question? If so, don't forget to mark the response as the Most Helpful Answer.
my sim only contract ends soon and I’m looking to upgrade to an iPhone 16, I’ve seen one on uswitch still with id mobile contract but on the app it’s a different price how would I go about this? I’m looking to trade my phone in also
+24Hi
Welcome to the Community!
Some new deals may be better than upgrade deals.
You can look at upgrading via our Sales Team to see if we can offer a better deal.
Please call the team on 0207 1391 397.
Kash
Did my comment help answer your question? If so, don't forget to mark the response as the Most Helpful Answer.
1 person likes this
Reply
Rich Text Editor, editor1
Editor toolbars
Press ALT 0 for help
Log in to the iD Community.
Not a member yet? Create an account
Please note: 'Log in with Facebook' is no longer available. If you used this service, you'll need to create a password to keep using the iD Community. Click 'Forgot Password?' to get started.
Please enter your email address. If it matches our records, we'll send you a password reset link.
Need help? Email CommunitySupport@idmobile.co.uk with your iD Community username.