Skip to main content
Solved

adding secondary device?

W
Active Contributor

I am just wondering if its possible to add a second device to my existing contract? Want to switch my work phone over to id mobile. Thankyou. 

Best answer by Matthew T

Unfortunately @Woolgar442, you won’t be able to have a single direct debit. You’ll have to take out a new SIM contract. However, you can change the dates of either contract anytime in the iD Mobile app, so you can have them come out on the same date, but it’ll show as two separate Direct Debits on your Bank Statements.

Thanks.

View original

4 replies

Matthew T
iD Mobile Employee
Forum|alt.badge.img+24
  • Matthew T
  • iD Mobile Employee
  • 1996 replies
  • July 24, 2024

Hey @Woolgar442,

That shouldn’t be an issue, you’ll need a PAC from the provider of your work phone. Then you can keep your Work Phone number and purchase any new Pay Monthly phone plan or SIM Only deal.

Thanks.

iD Community Manager
W
Active Contributor
  • Woolgar442
  • Author
  • Active Contributor
  • 5 replies
  • July 27, 2024

I already have a contract out with Id Mobile, that being my personal phone. I am looking to have my work phone on Id Mobile too. But ideally keeping them on the same contract and paying one sum each month rather then pay 2 separate bills each month? Does that make sense?

Matthew T
iD Mobile Employee
Forum|alt.badge.img+24
  • Matthew T
  • iD Mobile Employee
  • 1996 replies
  • Answer
  • July 29, 2024

Unfortunately @Woolgar442, you won’t be able to have a single direct debit. You’ll have to take out a new SIM contract. However, you can change the dates of either contract anytime in the iD Mobile app, so you can have them come out on the same date, but it’ll show as two separate Direct Debits on your Bank Statements.

Thanks.

iD Community Manager
B
New
 Contributor
  • Bamini
  • New
 Contributor
  • 1 reply
  • November 6, 2024

I have two numbers { REMOVED } and { REMOVED }. Both are my kids phone number. So I manage through Web. Within th ID mobile Web, I can see only 1 number. I want to add 07947 250098 number as well. 

Can you please help?

Reply


Not the answer you were looking for?


Create a new topic and ask a question to the iD Community.


Create a topic
Perks banner
Terms & ConditionsAccessibility statement