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cancel contract

  • September 25, 2024
  • 3 replies
  • 208 views
J
Community Member

I need to cancel my contract but can't log into the app or online 

    3 replies

    Tom
    iD Mobile Employee
    Forum|alt.badge.img+25
    • Tom
    • iD Mobile Employee
    • September 30, 2024

    Hi @jasminjade 

     

    We’ll shortly send you a Private Message to your Community account, so we can discuss your issue further. 

     

    To access your messages, click your profile picture in the top right hand corner and then click ‘Private Messages’. 

     

    Alternatively, if you are currently logged in, you can use the following link: https://community.idmobile.co.uk/inbox/overview  

     

    We’ll see you there. 

     

    Tom

    Did my comment help answer your question? If so, don't forget to mark the response as the Most Helpful Answer.
    Sjm
    New Contributor
    • Sjm
    • New Contributor
    • May 25, 2025

    Hi I want to cancel my contract

    Tyler C
    iD Mobile Employee
    Forum|alt.badge.img+24
    • Tyler C
    • iD Mobile Employee
    • May 26, 2025

    Hey there ​@Sjm, are you able to login to the iD Mobile app/website please?

     

    The below link should help either way:

     

    https://www.idmobile.co.uk/help-and-support/leaving-id

     

    Thanks,

    Tyler

    Did my comment help answer your question? If so, don't forget to mark the response as the Most Helpful Answer.

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