Skip to main content
Question

changing from phone contract to sim only end of contract

  • May 18, 2025
  • 1 reply
  • 36 views

Kj Eds
Community Member

If I click on one of the sim only upgrades in the last 30 days of phone contract does that cancel the existing contract at end of period and automatically start the sim only on that date? 
Or should I cancel current one first then buy the sim only deal

1 reply

Kash
iD Mobile Employee
Forum|alt.badge.img+24
  • iD Mobile Employee
  • 8193 replies
  • May 20, 2025

Hi ​@Kj Eds,

Welcome to the Community!

Once you click on the upgrade and purchase the upgrade your upgrade will start right away.

Please ensure that you follow the upgrade process in order to keep the number.

 

Kash