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Question

Child Account

  • June 10, 2025
  • 1 reply
  • 18 views
Tom W
Community Member

I ordered a separate SIM without signing into my ID account. It arrived and I put it into my daughter’s phone. I then created an account for her with name, number and DOB. When it all finished it somehow was already logged into my account. So now I’ve ended up being logged into both devices on the same account but with different numbers.

 

can someone please help me correct this?

    1 reply

    Tyler C
    iD Mobile Employee
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    • Tyler C
    • iD Mobile Employee
    • 4697 replies
    • June 11, 2025

    Hey there ​@Tom W, thank you for reaching out. Did you use the same email address you’d used for your other account at all?

     

    Thanks,

    Tyler

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