contract end date | iD Mobile Community
Skip to main content

contract end date

  • June 8, 2025
  • 5 replies
  • 42 views

Bubblykirst
New Contributor

Hi, 

 

My contract date is 09/06/25 however a part of the app says this is the 06/09/2023 which is incorrect. 

 

I would like to cancel my contract as I have a new SIM. 

 

Regards 

 

Kirsty

June 8, 2025

 

5 replies

MZone
Platinum 
Contributor
Forum|alt.badge.img+22
  • Platinum 
Contributor
  • June 8, 2025

 


Bubblykirst
New Contributor
  • Author
  • New Contributor
  • June 9, 2025

No, I need to speak to a member of staff.


Geluk
Silver Contributor
Forum|alt.badge.img+10
  • Silver Contributor
  • June 9, 2025

You signed up to an online provider; you need to take up via CHAT PAGE not on a user forum.


MZone
Platinum 
Contributor
Forum|alt.badge.img+22
  • Platinum 
Contributor
  • June 9, 2025

No, I need to speak to a member of staff.

Click on the link and follow the instructions on that. 


Tyler C
iD Mobile Employee
Forum|alt.badge.img+24
  • iD Mobile Employee
  • June 9, 2025

Hey there ​@Bubblykirst, we hope the advice from ​@MZone & ​@Geluk has been able to help, and you managed to contact our live-chat and speak to an agent.

 

If not, please do let us know so we can assist further here.

 

Thanks,

Tyler