End of deal. Dearer to be a customer ??? | iD Mobile Community
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End of deal. Dearer to be a customer ???

  • May 12, 2025
  • 2 replies
  • 45 views

My plan is due to end soon. Am i able to access deals for "new customers" or would i have to leave ID before qualifying?  

Best answer by MZone

@Haddie64 Sometimes new customers get better deal then existing and vice versa. Better you check on the app and also call the sales team on 02071391397 between 9am-6pm Monday-Friday, and they should be able to help further.

2 replies

MZone
Platinum 
Contributor
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  • Platinum 
Contributor
  • Answer
  • May 12, 2025

@Haddie64 Sometimes new customers get better deal then existing and vice versa. Better you check on the app and also call the sales team on 02071391397 between 9am-6pm Monday-Friday, and they should be able to help further.


Tyler C
iD Mobile Employee
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  • iD Mobile Employee
  • May 13, 2025

Hey there ​@Haddie64, as kindly advised by ​@MZone, new customer and current customer deals will vary, and sometimes a new customer may get a better deal, and vice-versa. If you wish to discuss upgrade deals, please call our salers team on the number provided by ​@MZone above during opening hours.

 

Thanks,

Tyler