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New Contributor
October 27, 2025
Question

How can i get an invoice for an upgrade so i can claim the samsung offer

  • October 27, 2025
  • 12 replies
  • 114 views

Been over a week now and i have no offical invoice to send as evidence to samsung to claim my offer which is the only reason i upgraded. Live chat just doesnt work and the customer service email doesnt respond to anything 

    12 replies

    New Contributor
    September 4, 2026

    Having the same issue 

    iD Mobile Employee
    September 7, 2026

    Hi ​@Tstachu323.

     

    Thank you for your post. I am sorry for the inconvenience caused.

     

    Please contact us directly via Live Chat: https://www.idmobile.co.uk/live-chat.

     

    Thanks,

    Marquerita

    The iD Mobile Team

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