My contract has ended and now I want to reduce my plan to a sim only deal. When I log in to my account it only gives me options for a new phone or more expensive sim plan. There is no option for a cheaper sim plan? How do you downgrade?
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How to downgrade?
Best answer by Lauren
Hi
If you don’t see a tariff you’d like to upgrade to via the iD app or your account online, you can also contact the sales team directly to see what they can offer.
Their number is 0207 1391 397.
-Lauren
+19Hi
If you don’t see a tariff you’d like to upgrade to via the iD app or your account online, you can also contact the sales team directly to see what they can offer.
Their number is 0207 1391 397.
-Lauren
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