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Question

how to renew with a sim only deal?


Hi, it is upgrade time but don't want the handset options available so would prefer SIM only. How can I do this please?

Best Regards,

A

3 replies

andewhite
Platinum 
Contributor
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  • Platinum 
Contributor
  • 12408 replies
  • June 3, 2025

You could try discussing your upgrade options with the iD Mobile telephone sales team, ​@Andrew London

Contact sales team on 020 7139 1397, between 9am - 6pm. 

Otherwise, you could simply change your plan online.

These community articles might help.


  • Author
  • New
 Contributor
  • 1 reply
  • June 3, 2025

Thanks! All sorted now.


Tom
iD Mobile Employee
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  • iD Mobile Employee
  • 8408 replies
  • June 3, 2025

Hi ​@Andrew London 

 

Typically upgrades to a SIM only plan would only become available once your contracted period has ended, whereas handset offers are given up to 60 days before that.

 

Tom