I want to upgrade to an offer that doesnt come up when i press upgrade | iD Mobile Community
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I want to upgrade to an offer that doesnt come up when i press upgrade

  • February 26, 2025
  • 2 replies
  • 55 views

I want to upgrade to the samsung s25 256gb on a 10GB deal advertised on the website for £27.99 pm with £129 upfront. When I click upgrade this does not come up as an option, only S25’s with 100GB plans, help please!

Best answer by andewhite

You could discuss your upgrade options with the iD telephone sales team, ​@STEPHIFORGE

Perhaps iD Mobile sales can help you to get the offer you’d like - try contacting sales between 9am - 6pm, on 020 7139 1397.

2 replies

andewhite
Platinum 
Contributor
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  • Platinum 
Contributor
  • Answer
  • February 26, 2025

You could discuss your upgrade options with the iD telephone sales team, ​@STEPHIFORGE

Perhaps iD Mobile sales can help you to get the offer you’d like - try contacting sales between 9am - 6pm, on 020 7139 1397.


Kash M
iD Mobile Employee
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  • iD Mobile Employee
  • February 26, 2025

Hi ​@STEPHIFORGE,

Welcome to the Community!

I hope that you manage to get this resolved, please let us know how you get on.

 

Kash