I spoke to id mobile and carphone warehouse and mobile despite the upgrade being available upon loading the id app and even after the sales agent tried to fix it by keeping the monthly payment 20.00 and attempting to pay upfront costs still not allowing me to process the upgrade. Really disappointed as I was getting eligible upgrade notification constantly and every one i have checked with multiple times told me upgrade and don’t worry upgrade is not going to credit check me again but using the same account yet security keeps failing unbelievable
+8Hi
I’m not getting any further with the situation so I’m going to have to cut my losses with id mobile and switch to voxi Vodafone and just use the PayPal flex option to get a new handset should of just done that originally as I already have PayPal credit available but as family and friends were suggesting id sim plan for 6mths and then upgrading like they did successfully i thought it would be a better option and cheaper way round the idea since I have been needing a new phone for 8/9 months now
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