ID_MOBILE got my monhtly allowance wrong and didn't send me proof of usage for 3 weeks.

KristianK · 2025-11-21T13:18:07+00:00

Right first time is the way things should be. But this concept is foreign for ID Mobile.I changed to a plan with more data. Depsite playing the new rate, which was higher, I received the same data. I spoke with 2 agents, 2 fridays in a row trying to expalin that, but neither of them are getting it. On the 3rd Friday I am told “ I request proof of data 2 both times, but I never received anything. Very fe words can describe how dissatisfied I am with ID mobile and their Chat service. I feel like I am chatting with AI, not a person So when you change your plan… Brace for the opposite of a smooth transition.

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