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If we upgrade a SIM only contract with ID, do we lose free roaming?

  • December 19, 2024
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BridgeBridge
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I’m looking at upgrading my SIM only IDMobile contract. I’ve been on a SIM only, pay monthly contract since 2019, and I have free roaming included. If I upgrade to a new contract with IDMobile will I lose the free roaming? Many thanks

Best answer by andewhite

No, the inclusive roaming feature will be included with your upgrade, ​@BridgeBridge. 

Just to add, if you upgrade, you begin a new iD contract, which will have new terms & conditions. 

This community article might help.  

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    andewhite
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    • andewhite
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    • December 19, 2024

    No, the inclusive roaming feature will be included with your upgrade, ​@BridgeBridge. 

    Just to add, if you upgrade, you begin a new iD contract, which will have new terms & conditions. 

    This community article might help.  

    Forum member (non-iD).
    BridgeBridge
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    • BridgeBridge
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    • December 19, 2024

    Thank you ​@andewhite I appreciate your reply :-)  

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    • Natalie W
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    • December 20, 2024

    Hi ​@BridgeBridge 

     

    Thanks for getting in touch. 

     

    I am glad to see ​@andewhite has been able to assist with your query. 

    Please get in touch if you have any further questions.

     

    Thanks, 

     

    Nat 

    Did my comment help answer your question? If so, don't forget to mark the response as the Most Helpful Answer.
    BridgeBridge
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    • December 20, 2024

    Thanks ​@Natalie W I’m glad to hear the roaming remains if I choose a different contract. I wouldn’t want to lose roaming :-) 

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