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invoice number

  • April 16, 2025
  • 9 replies
  • 349 views
Maciek Bojarowski
New Contributor

hello i just upgrade my current plan s25 ultra with claim for galaxy buds 3 but i need invoice number to claim offer. Can you please help

Best answer by WelshPaul

You need to be patient and wait for your order to be processed by iD Mobile. 

    9 replies

    WelshPaul
    Platinum 
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    • WelshPaul
    • Platinum 
Contributor
    • April 16, 2025

    Hello ​@Maciek Bojarowski 

     

    Thanks for getting in touch. 

     

    Details of the order should be available in the confirmation email iD Mobile sent when placing the order. 

    If you cannot see find this, please check your junk/spam folders. 

     

    If you are still having issues locating the details, please do let us know. 

    I have no affiliation whatsoever with iD Mobile or any subsidiary companies. Comments posted are entirely of my own opinion. Did my comment help answer your question? If so, don't forget to mark the response as the Most Helpful Answer.
    Maciek Bojarowski
    New Contributor

    thank you for reply however i still can’t see invoice number. Or is it name differently?

    WelshPaul
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    • WelshPaul
    • Platinum 
Contributor
    • April 16, 2025

    You should have received an email from edocuments@idmobile.co.uk. That email should have several attachments, one being an invoice. Open that attachment and look for ‘Invoice No:’.

    I have no affiliation whatsoever with iD Mobile or any subsidiary companies. Comments posted are entirely of my own opinion. Did my comment help answer your question? If so, don't forget to mark the response as the Most Helpful Answer.
    Maciek Bojarowski
    New Contributor

    the only email i received is confirmation with order number. Nothing else yet

    WelshPaul
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    • WelshPaul
    • Platinum 
Contributor
    • April 16, 2025

    When did you place your order? Have you received your device?

    I have no affiliation whatsoever with iD Mobile or any subsidiary companies. Comments posted are entirely of my own opinion. Did my comment help answer your question? If so, don't forget to mark the response as the Most Helpful Answer.
    Maciek Bojarowski
    New Contributor

    this morning, i didn’t yet

    WelshPaul
    Platinum 
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    • WelshPaul
    • Platinum 
Contributor
    • Answer
    • April 16, 2025

    You need to be patient and wait for your order to be processed by iD Mobile. 

    I have no affiliation whatsoever with iD Mobile or any subsidiary companies. Comments posted are entirely of my own opinion. Did my comment help answer your question? If so, don't forget to mark the response as the Most Helpful Answer.
    Maciek Bojarowski
    New Contributor

    thank you Paul for your help

    Siân W
    iD Mobile Employee
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    • Siân W
    • iD Mobile Employee
    • April 16, 2025

    Welcome to iD ​@Maciek Bojarowski 

    We hope the great advice from ​@WelshPaul  has been able to help.

    If you have any further questions, please let us know.

    Thanks,

    Did my comment help answer your question? If so, don't forget to mark the response as the Most Helpful Answer.

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