Skip to main content
Solved

my data allowance is not correct

  • May 27, 2024
  • 1 reply
  • 62 views
Sarah McKinlay
Community Member

The app is showing my data allowance as 100GB but it should be unlimited. I have just joined iD mobile so this is a new plan. 

Best answer by Lauren

Hi @Sarah McKinlay, has a member of the team applied an unlimited data loyalty add on, or have you purchased an iD Mobile contract directly from the website?

-Lauren

View original
This topic has been closed for replies.

1 reply

Lauren
iD Mobile Employee
Forum|alt.badge.img+19
  • Lauren
  • iD Mobile Employee
  • 479 replies
  • Answer
  • May 31, 2024

Hi @Sarah McKinlay, has a member of the team applied an unlimited data loyalty add on, or have you purchased an iD Mobile contract directly from the website?

-Lauren

Did my comment help answer your question? If so, don't forget to mark the response as the Most Helpful Answer.
Perks banner
Terms & ConditionsAccessibility statement