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Question

my new contract & data usage allowance

M
New
 Contributor

Why is my account not showing unlimited data when the representative who took my order said this was the case?

    3 replies

    A
    iD Mobile Employee
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    • Anika A
    • iD Mobile Employee
    • 473 replies
    • July 3, 2025

    Hi ​@Martynpullan1017 

     

    We’re very sorry to hear this. 

     

    Does it show the unlimited data as an add on on the app?

     

    Anika

    Did my comment help answer your question? If so, don't forget to mark the response as the Most Helpful Answer.
    M
    New
 Contributor

    No not that I can see

    A
    iD Mobile Employee
    Forum|alt.badge.img+4
    • Anika A
    • iD Mobile Employee
    • 473 replies
    • July 3, 2025

    Hi ​@Martynpullan1017 

     

    When did you purchase the contract?

     

    Anika

    Did my comment help answer your question? If so, don't forget to mark the response as the Most Helpful Answer.

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