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Need order number

  • October 3, 2024
  • 4 replies
  • 67 views
C
New
 Contributor
  • Cblack
  • New
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  • 1 reply

I have recently completed an upgrade but I never received an order confirmation. I need this to claim the promotions.

I have spoken to two agents via chat who said I would receive it but I still haven't.

Any help?

Best answer by MZone

Took a week or so before I got all the emails. Have you checked your spam folder just incase?

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    MZone
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    • MZone
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    • October 3, 2024

    Took a week or so before I got all the emails. Have you checked your spam folder just incase?

    Did my comment help answer your question? If so, don't forget to mark the response as the Most Helpful Answer.
    Matthew T
    iD Mobile Employee
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    • Matthew T
    • iD Mobile Employee
    • 2013 replies
    • October 3, 2024

    @Cblack -

    Have you tried the advice from @MZone? Thanks.

    iD Community Manager
    C
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    • Cblack
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    • 1 reply
    • October 3, 2024

    @Matthew T Yes it is not in the junk folder, I made the order over a week ago now and have followed up twice. So wondering why I haven't received it yet

    Matthew T
    iD Mobile Employee
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    • Matthew T
    • iD Mobile Employee
    • 2013 replies
    • October 3, 2024

    @Cblack -

    Can you please try again now? Thanks.

    iD Community Manager

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