Can't get a new SIM contract sorted on the new app???
Solved
new app
Best answer by Tyler C
Hey there
If you’re eligible for an upgrade or plan change, then these should show via the “Upgrades” or “Plan change” tabs via logging into the iD Mobile app/website.
If you believe you’re eligible and none are showing up, then please call our sales team on 02071391397.
Thanks,
Tyler
Reply
Rich Text Editor, editor1
Editor toolbars
Press ALT 0 for help
Log in to the iD Community.
Not a member yet? Create an account
Please note: From 31st July 2025, you'll no longer be able to 'Log in with Facebook'. To continue using the iD Community, you'll need to create a password. Click 'Forgot Password?' to get started.
Social Login
Log in with Facebookor
Please enter your email address. If it matches our records, we'll send you instructions to reset your password.