New Monthly Plan Upgrade Not Updating Inside the iD app/website

hiyuuqt · 2025-07-03T19:20:54+00:00

Hi, I have just upgraded my plan to the 100GB, Unlimited Texts/Calls (£12 a month) but on the website and mobile phone iD app, the plan has not changed to my new one.Is there a problem? Do I just have to wait for it to update? Will it update after my current monthly plan has ended?.

To enter this promotion, participants must register with the iD Mobile Community and provide an answer to the question on the corresponding topic thread: “How to use smart tech to keep your New Year resolutions on track.”

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The closing date for entries is 23:59 on 19th January 2026. One prize will be awarded: THERABODY Theragun Prime G5 Handheld Smart Percussive Therapy Device - Black.

This promotion is open to all UK residents aged over 18 years (except for employees and their families of the Promoter and their group of companies, agents (including affiliates), suppliers and anyone connected with this promotion).

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