no one helping me | iD Mobile Community
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Question

no one helping me

  • July 22, 2025
  • 2 replies
  • 14 views

again this is what happens people say theyll help me so it looks good for the website, then no one pms helping like they said they would and like i asked 50 times, well ill tell you streight if it doesnt get fixed today ill be changing my network and telling my lawyer 

2 replies

Tyler C
iD Mobile Employee
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  • iD Mobile Employee
  • July 23, 2025

Hey there ​@butlans, sorry to hear that. We’re not an instant messaging service here on Community or via our PM’s as advised, so if you seek instant responses, we’d always recommend using our live-chat:

 

https://www.idmobile.co.uk/live-chat

 

If we’re speaking to you via PM, we’ll get back to you and all customers as soon as possible. If it’s urgent, please message the live-chat now. If we haven’t yet sent you an initial PM and you’re wanting us to, please let us know.

 

Thank you for your patience.

 

Kind regards,

Tyler


  • Author
  • Active Contributor
  • July 23, 2025

mate i dont need a live chat just pm me its as simple as that its not hard


Tyler C
iD Mobile Employee
Forum|alt.badge.img+24
  • iD Mobile Employee
  • July 23, 2025

As mentioned ​@butlans, we’ll respond to you via PM as soon as possible. I’m just stating that if you require urgent attention to your issue, to use the live-chat. 

 

If not, we appreciate your patience and will get back to you and all customers via PM as soon as we can.

 

Thanks,

Tyler