Poor Service from Currys & lityle support ID Mobile | iD Mobile Community
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Poor Service from Currys & lityle support ID Mobile

  • April 10, 2025
  • 4 replies
  • 56 views

Despite receiving messages from ID mobile claiming to attempt helping me with my Gift Card.

I’m still at a standstill.

No response from Curry's store,  since they were sent an email from Rob last Friday in store concerning Gift Card activation.

Will somebody please offer support. 
No point giving a customer a Gift Card that’s not been activated.

it appears other people experiencing same problem.

4 replies

MZone
Platinum 
Contributor
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  • Platinum 
Contributor
  • April 10, 2025

@Tyler Can you help with this please?


Tyler C
iD Mobile Employee
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  • iD Mobile Employee
  • April 10, 2025

Hey there ​@Carole Agyei-Dua, we’re very sorry to hear this. Are you in discussion with ourselves about this via PM?

 

If not, we can send you a PM to investigate further.

 

Thank you ​@MZone for raising.

 

Thanks,

Tyler

 

 


  • Author
  • Active Contributor
  • April 15, 2025

Still Waiting for Support with Gift Card. As are lot of other Customers.


  • Author
  • Active Contributor
  • April 15, 2025

Who can Support me with this Gift Card. 1wk 3days now still No Support from Currys & ID Mobile to simply Activate £50 Gift Card?????