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Question

prices when upgrading


GemDee
Community Member

Hi, I am due an upgrade from Sept 21st 2025. I can get an early upgrade on 21st July. This is probably going to be when I do because I have had my phone stolen and can't continue using this rubbish phone 🥲🥲. 

Obviously I would need to pay the last 2 months on the day, but what other fees do I need to pay? I want the same deal I have got to continue, so just wanting to know how much upfront along side the 2 months end of contract. Never done this before so I'm clueless lol, thanks.

2 replies

andewhite
Platinum 
Contributor
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  • Platinum 
Contributor
  • 12167 replies
  • May 7, 2025

It seems iD Mobile allow you to upgrade (once you’re within the final 60-days of your 24-month minimum term contract) penalty free, ​@GemDee.  

You can also discuss your upgrade options with the iD Mobile telephone sales team, by calling 020 7139 1397 between 9am - 6pm.


Tom
iD Mobile Employee
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  • iD Mobile Employee
  • 8225 replies
  • May 9, 2025

Hi ​@GemDee 

 

Unfortunately we wouldn’t be able to confirm what deals or upfront costs there will be until the deals are there in the app for you, we’d recommend checking your app on your early upgrade date.

 

As ​@andewhite suggests, there’s no extra cost to upgrading early.

 

Tom