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Question

proof of purchase


Zwarra78
Active Contributor

Hello

Sorry to be a bother but I also need my sales invoice to claim a samsung promotion. The email I received hasn't been accepted.

3 replies

Siân
iD Mobile Employee
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  • iD Mobile Employee
  • 1376 replies
  • June 7, 2025

Hi ​@Zwarra78 did you get this sorted or would you still like some assistance with this? 


Zwarra78
Active Contributor
  • Author
  • Active Contributor
  • 7 replies
  • June 7, 2025

Still need help. I sent a copy of the order confirmation email to them but its not good enough 


Siân
iD Mobile Employee
Forum|alt.badge.img+13
  • iD Mobile Employee
  • 1376 replies
  • June 8, 2025

OK ​@Zwarra78 

We’ll shortly send you a Private Message to your Community account, so we can discuss your issue further.

To access your messages, click your profile picture in the top right hand corner and then click ‘Private Messages’.

Alternatively, if you are currently logged in, you can use the following link: https://community.idmobile.co.uk/inbox/overview 

We’ll see you there.