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Question about upgrade pricing

  • July 30, 2025
  • 3 replies
  • 53 views

Steve Cross
New Contributor

I have been looking at the upgrade options and it seems that every available plan I look at is listed multiple times at different price points. Why is this? There are no differences at all in handset, allowances or contract term, but they all seem to have 2 or 3 listings that get progressively more expensive. What am I missing?

Best answer by Tyler C

Hi there ​@Steve Cross, upgrade deals vary from time-to-time. If there are numerous choices available, and they’re all the same, then we’d simply advise to order the cheapest one and ignore the others, if that’s what you wish to do.

 

If you wish to discuss further, we’d recommend calling our sales team on 02071391397 between 9am-6pm, Monday-Friday.

 

Thanks,

Tyler

3 replies

Tyler C
iD Mobile Employee
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  • iD Mobile Employee
  • Answer
  • July 30, 2025

Hi there ​@Steve Cross, upgrade deals vary from time-to-time. If there are numerous choices available, and they’re all the same, then we’d simply advise to order the cheapest one and ignore the others, if that’s what you wish to do.

 

If you wish to discuss further, we’d recommend calling our sales team on 02071391397 between 9am-6pm, Monday-Friday.

 

Thanks,

Tyler


Steve Cross
New Contributor
  • Author
  • New Contributor
  • July 30, 2025

That’s great, thanks.

I just wanted to make sure I wasn’t missing out on anything vital by picking the cheapest.


Tyler C
iD Mobile Employee
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  • iD Mobile Employee
  • July 30, 2025

Hi there ​@Steve Cross, no problem at all. So long as you can see that the contract length, plan etc is the same, then of course we’d recommend going for the cheapest one, because why wouldn’t you haha!

 

Thanks,

Tyler