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Question about upgrade pricing

Forum|Forum|6 months ago
July 30, 2025
3 replies
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Steve Cross
New Contributor

I have been looking at the upgrade options and it seems that every available plan I look at is listed multiple times at different price points. Why is this? There are no differences at all in handset, allowances or contract term, but they all seem to have 2 or 3 listings that get progressively more expensive. What am I missing?

Best answer by Tyler C

Hi there @Steve Cross, upgrade deals vary from time-to-time. If there are numerous choices available, and they’re all the same, then we’d simply advise to order the cheapest one and ignore the others, if that’s what you wish to do.

If you wish to discuss further, we’d recommend calling our sales team on 02071391397 between 9am-6pm, Monday-Friday.

Thanks,

Tyler

+24

Tyler C
iD Mobile Employee
Answer
Forum|Forum|6 months ago
July 30, 2025

Hi there @Steve Cross, upgrade deals vary from time-to-time. If there are numerous choices available, and they’re all the same, then we’d simply advise to order the cheapest one and ignore the others, if that’s what you wish to do.

If you wish to discuss further, we’d recommend calling our sales team on 02071391397 between 9am-6pm, Monday-Friday.

Thanks,

Tyler

Did my comment help answer your question? If so, don't forget to mark the response as the Most Helpful Answer.

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Steve Cross
Author
New Contributor
Forum|Forum|6 months ago
July 30, 2025

That’s great, thanks.

I just wanted to make sure I wasn’t missing out on anything vital by picking the cheapest.

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+24

Tyler C
iD Mobile Employee
Forum|Forum|6 months ago
July 30, 2025

Hi there @Steve Cross, no problem at all. So long as you can see that the contract length, plan etc is the same, then of course we’d recommend going for the cheapest one, because why wouldn’t you haha!

Thanks,

Tyler

Did my comment help answer your question? If so, don't forget to mark the response as the Most Helpful Answer.