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Question

Restarting a 1 month contract - possible?


Hi All,

 

Already an ID customer with my mobile. I want to use to use mobile data when away, but rather than removing the sim or tethering to a mobile router, I’ve decided to go with a second sim. I only want this active a month at a time, as will have no need for this at home. I can get a 1 month rolling contract, but wonder if it’s possible to pause the contract after a month and restart at a later time, maybe a month or two later? I know I could just buy a new sim card, but it seems a little wasteful and unecessary if I already have a sim - just wondering if this is possible?

2 replies

MZone
Platinum 
Contributor
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  • Platinum 
Contributor
  • 985 replies
  • May 9, 2025

No you can’t pause it only cancel it. Maybe look at the PAYG option where you can buy a 30 day bundle at any time. 


Tom
iD Mobile Employee
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  • iD Mobile Employee
  • 8225 replies
  • May 9, 2025

Hi ​@scottiecb19 

 

Unfortunately it wouldn’t be possible to pause an ongoing plan, sorry about this.

 

Tom