I have received an e mail suggesting I can switch to a SIM only deal at £6 per month, only to find that the cheapest deal available is £8 when I attempt to do this.
Do we know why a plan offered individually to me is not available when I go into my account to secure it?
Thank you
Best answer by MZone
Have you discussed your upgrade options with the iD Telephone Sales team,
Speak to a sales adviser on 020 7139 1397, between 9am - 6pm.
+22Have you discussed your upgrade options with the iD Telephone Sales team,
Speak to a sales adviser on 020 7139 1397, between 9am - 6pm.
Hi
Thank you for getting in touch.
We are very sorry to hear the offer is not showing on your online account/app.
Do you have more than one plan with us?
We would recommend speaking to the sales team directly on 0207 139 1397 for further support.
Thanks,
Nat
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