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Question

Transfer number to a PAYG

  • June 24, 2025
  • 1 reply
  • 23 views

Hello! I had ID for many years with both phone plan and just sim. I am going to leave the country and I’d like to keep the number in case the government or banks try to contact me for whatever reasons. I could cancel the plan but if there’s a way to switch to a PAYG that is not too elaborate I would do that! I liked ID and I don’t mind a PAYG with them!

1 reply

Tyler C
iD Mobile Employee
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  • iD Mobile Employee
  • 5041 replies
  • June 26, 2025

Hey there ​@Halfprofile, unfortunately, you cannot downgrade from pay monthly to PAYG I’m afraid. To do so, you’d either need to order a separate PAYG subscription with a new number.

 

Or, do so, and complete a triangle port, where you transfer your number to another network on PAYG, then back to us via another PAC code.

 

Thanks,

Tyler