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Alicia Oliver
Community Member

Do I need to send the old phone back when I upgrade?

Best answer by andewhite

No need to send a phone back to iD Mobile at the end of your contract’s minimum term, @Alicia Oliver. 

The contract phone belongs to you at that point. 

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4 replies

andewhite
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Contributor
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  • andewhite
  • Platinum 
Contributor
  • 12548 replies
  • Answer
  • June 17, 2024

No need to send a phone back to iD Mobile at the end of your contract’s minimum term, @Alicia Oliver. 

The contract phone belongs to you at that point. 

Forum member (non-iD).
Kash M
iD Mobile Employee
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  • Kash M
  • iD Mobile Employee
  • 8308 replies
  • July 3, 2024

Hi @Alicia Oliver,

Welcome to the Community!

It looks like @andewhite has answered your query.

If you require further assistance, please let us know.

 

Kash

Did my comment help answer your question? If so, don't forget to mark the response as the Most Helpful Answer.
Meenaakshi Bala Shanmugam
New Contributor

Will I be able to use it with another network sim or use only with id ?

Tom
iD Mobile Employee
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  • Tom
  • iD Mobile Employee
  • 8690 replies
  • July 19, 2024

Hi @Meenaakshi Bala Shanmugam 

 

All our devices are unlocked so can be used with another network’s SIM card.

 

Tom

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