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upgrade

  • December 2, 2024
  • 2 replies
  • 42 views

Christina Martin
Community Member

Found new deal with ID via car phone warehouse where I can preorder but can't find it with an upgrade 

2 replies

Daz_S
Platinum 
Contributor
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  • Platinum 
Contributor
  • 1627 replies
  • December 2, 2024

You won’t ​@Christina Martin. Current deals dotted around the www are for new customers.

 

The upgrade deals you see via the app are unique to you.

 

You could try their sales team 0207 139 1397 during normal business hours.


Tom B
iD Mobile Employee
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  • iD Mobile Employee
  • 8408 replies
  • December 4, 2024

Hi ​@Christina Martin 

New customer deals and upgrade deals are often different, you may be seeing a deal that isn’t available for an upgrading customer.​

If you’re not seeing an upgrade you’re happy with in the app, we’d recommend calling the sales team on 0207 139 1397 to see if they have anything else.​

Tom​