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upgrade

My upgrade date is today, but ID mobile state it's too early to upgrade, whilst staying today's date. Any ideas why?

Best answer by MZone

@Chris Belgrove please call the sales team on 02071391397 between 9am-6pm Monday-Friday, and they should be able to help further.

Or, please keep checking the app/website for upgrades shortly.

There is a delay on the app.

+22

@Chris Belgrove please call the sales team on 02071391397 between 9am-6pm Monday-Friday, and they should be able to help further.

Or, please keep checking the app/website for upgrades shortly.

There is a delay on the app.

Did my comment help answer your question? If so, don't forget to mark the response as the Most Helpful Answer.

I’ve been abroad over 5months and not been able to contact id mobile

I want to sort out my bill if it’s due and carry on with I’d mobile services

+22

Mohammed Yaqub wrote:

I’ve been abroad over 5months and not been able to contact id mobile

Please do not hijack other people’s post but create a new post instead as it just confuses things.

What exactly are you asking? You can view your account online or use the App to check your account balance/status.

Did my comment help answer your question? If so, don't forget to mark the response as the Most Helpful Answer.

+24

Hey there @Chris Belgrove thank you for reaching out. Has the app/website updated now please?

Secondly, @Mohammed Yaqub, have you managed to contact us? Or can you explain your issue further please?

Thanks,

Tyler

Did my comment help answer your question? If so, don't forget to mark the response as the Most Helpful Answer.

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