Skip to main content

Upgrade

Chris ManUtd
New
 Contributor

I ordered a new (upgraded) phone but I don’t think the order went through but I was asked to pay twice. Please can you check this.

thanks

chris 

    3 replies

    WelshPaul
    Platinum 
Contributor
    Forum|alt.badge.img+24
    • WelshPaul
    • Platinum 
Contributor
    • 3090 replies
    • April 9, 2025

    Call the sales team on 02071391397 between 9am-6pm Monday-Friday, and they should be able to help further.

    Did my comment help answer your question? If so, don't forget to mark the response as the Most Helpful Answer.
    Chris ManUtd
    1 person likes this
    • Chris ManUtd
      Chris ManUtd
    Chris ManUtd
    New
 Contributor
    • Chris ManUtd
    • Author
    • New
 Contributor
    • 1 reply
    • April 9, 2025

    Thanks 

    Tom
    iD Mobile Employee
    Forum|alt.badge.img+25
    • Tom
    • iD Mobile Employee
    • 8484 replies
    • April 9, 2025

    Hi ​@Chris ManUtd 

     

    We’d recommend the same as ​@WelshPaul above here, the sales team should be able to take a look and sort this out.

     

    Thanks for the help here ​@WelshPaul.

     

    Tom

    Did my comment help answer your question? If so, don't forget to mark the response as the Most Helpful Answer.

    Reply


    Not the answer you were looking for?


    Create a new topic and ask a question to the iD Community.


    Create a topic
    Perks banner
    Terms & ConditionsAccessibility statement