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  • April 9, 2025
  • 3 replies
  • 36 views
Chris ManUtd
New Contributor

I ordered a new (upgraded) phone but I don’t think the order went through but I was asked to pay twice. Please can you check this.

thanks

chris 

    3 replies

    WelshPaul
    Platinum 
Contributor
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    • WelshPaul
    • Platinum 
Contributor
    • April 9, 2025

    Call the sales team on 02071391397 between 9am-6pm Monday-Friday, and they should be able to help further.

    I have no affiliation whatsoever with iD Mobile or any subsidiary companies. Comments posted are entirely of my own opinion. Did my comment help answer your question? If so, don't forget to mark the response as the Most Helpful Answer.
      Chris ManUtd
      New Contributor
      • Chris ManUtd
      • Author
      • New Contributor
      • April 9, 2025

      Thanks 

      Tom
      iD Mobile Employee
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      • Tom
      • iD Mobile Employee
      • April 9, 2025

      Hi ​@Chris ManUtd 

       

      We’d recommend the same as ​@WelshPaul above here, the sales team should be able to take a look and sort this out.

       

      Thanks for the help here ​@WelshPaul.

       

      Tom

      Did my comment help answer your question? If so, don't forget to mark the response as the Most Helpful Answer.

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