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upgrade

  • April 27, 2025
  • 8 replies
  • 136 views
J
Community Member

If u do a sim only upgrade. How quickly will it take affect? My old plan has come to an end. 

Best answer by andewhite

You can simply change to another plan, upon completion of the 24-month minimum term, ​@James R. 

These community articles might help.

    8 replies

    andewhite
    Platinum 
Contributor
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    • andewhite
    • Platinum 
Contributor
    • Answer
    • April 28, 2025

    You can simply change to another plan, upon completion of the 24-month minimum term, ​@James R. 

    These community articles might help.

    Forum member (non-iD).
    Kash M
    iD Mobile Employee
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    • Kash M
    • iD Mobile Employee
    • April 28, 2025

    Hi ​@James R,

    Welcome to the Community!

    It looks like ​@andewhite has answered your query if you require further assistance, please let us know.

     

    Kash

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    Sadia Moaeed
    Helpful Contributor
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    • Sadia Moaeed
    • Helpful Contributor
    • July 3, 2025

    Can I upgrade my plan current plan with cashback plan with my existing same mobile number.which  my sim plan is not cashback at the moment.

    Sm
    A
    iD Mobile Employee
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    • Anika A
    • iD Mobile Employee
    • July 3, 2025

    Hi ​@Sadia Moaeed 

     

    If it’s an upgrade and there is cashback on the upgraded plan, then yes you can.

     

    Anika

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    Sadia Moaeed
    Helpful Contributor
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    • Sadia Moaeed
    • Helpful Contributor
    • July 3, 2025

    Within my upgrade I don’t have cashback..

    Sm
    A
    iD Mobile Employee
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    • Anika A
    • iD Mobile Employee
    • July 3, 2025

    Hi ​@Sadia Moaeed 

     

    We would recommend calling our Sales team on 0207 1391 397 during normal office hours to discuss any deal.

     

    Anika

    Did my comment help answer your question? If so, don't forget to mark the response as the Most Helpful Answer.
    Sadia Moaeed
    Helpful Contributor
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    • Sadia Moaeed
    • Helpful Contributor
    • July 3, 2025

    Will I be able to get cashback upgrade from mobile.co.uk with my existing same mobile same number and my current sim plan is not cashback 

    Sm
    A
    iD Mobile Employee
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    • Anika A
    • iD Mobile Employee
    • July 3, 2025

    Hi ​@Sadia Moaeed 

     

    We would recommend checking with mobiles.co.uk customer service if they sell upgrades for iD Mobile as many deals sold are for new customers.

     

    Also, if the deal has cashback then yes you would be able to claim this from their website.

     

    Anika

    Did my comment help answer your question? If so, don't forget to mark the response as the Most Helpful Answer.

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