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upgrade

  • May 23, 2025
  • 1 reply
  • 19 views
Allie Hiney
Community Member

I just upgraded my phone and the new bill amount has already started yet there is now a delay with the new phone....why does it not start after I get my upgraded phone first? Otherwise can I cancel the contract and go elsewhere?

    1 reply

    Tyler C
    iD Mobile Employee
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    • Tyler C
    • iD Mobile Employee
    • May 26, 2025

    Hey there ​@Allie Hiney, we’re sorry to hear that. What date did you start the new contract, and what date are you expecting delivery on please?

     

    Thanks,

    Tyler

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