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upgrade

  • May 29, 2025
  • 2 replies
  • 61 views
J
Community Member

I'm due an upgrade but why is it only showing iPhone. I want a Samsung phone?

Best answer by MZone

​@Juju2 please call the sales team on 02071391397 between 9am-6pm Monday-Friday, and they should be able to help further.

Also try another browser if trying to do it online. 

    2 replies

    MZone
    Platinum 
Contributor
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    • MZone
    • Platinum 
Contributor
    • Answer
    • May 30, 2025

    ​@Juju2 please call the sales team on 02071391397 between 9am-6pm Monday-Friday, and they should be able to help further.

    Also try another browser if trying to do it online. 

    I have no affiliation whatsoever with iD Mobile or any subsidiary companies. Comments posted are entirely of my own opinion. Did my comment help answer your question? If so, don't forget to mark the response as the Most Helpful Answer.
    Tom
    iD Mobile Employee
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    • Tom
    • iD Mobile Employee
    • May 30, 2025

    Hi ​@Juju2 

     

    I’d recommend the above from ​@MZone, if you aren’t seeing an upgrade option in the app you’re happy with, we’d recommend seeing what the sales team can do.

     

    Tom

    Did my comment help answer your question? If so, don't forget to mark the response as the Most Helpful Answer.

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